A recall refers to a manufacturer's callback. It can also mean the regulation and safety authority states that a vehicle poses risks to other road users and fails to meet the bare minimum standards.
The manufacturers are mandated to fix the problem, or replace the vehicle model users may experience difficulties.
Recall process
Reporting the problem
The driver first reports the problem to the safety and regulation authority. The complaint is then recorded in the database for future reference. If they receive similar reports from different people, an investigation is opened.
Investigation
At this stage, a thorough analysis is performed to ensure that the complaints are valid. It is at this stage that the safety authority decides to open an investigation.
Recalls
It is done after confirming a risk, and the vehicle has failed to meet specific standards. It is then decided what compensation should be given to the driver. Options may range from replacing or fixing the car.